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Pbastedo's profile

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Sat, May 28, 2022 9:30 PM

Keep getting AT&T plan ready to be installed even though it is already installed. How to I get rid of this notification?

Have a iPad Pro 12. After spending a couple of hours on the phone with AT&T support because my cell data wasn’t working I got this notification on my phone and it keeps coming back. The AT&T store fixed my cell data problem by using a physical SIM card instead of using my eSim, but I still get these notifications since using phone support. How do I get rid of them?


Community Support


196K Messages


We want to help provide a solution to the notification you're receiving on your iPad, @Pbastedo


Here's how to access and edit notification settings on your iPad device:

  • To access notifications settings, from the home screen select the settings app Settings app.
  • Select Notifications, then adjust settings as desired.

If this doesn't help, we have a few recommendations we'd like you to try: 

  • Restart your device. ~ This is a quick resolve to most errors you receive on your device.
  • Toggle Airplane mode on and off. ~ This will help sync your device to nearby towers. 
  • Reset your network settings. ~ This will help restore the default settings on the device. 

You can also sign in to our Device Support tool for step-by-step troubleshooting tutorials. 


Please keep our community updated on how this works for you. 


Sydne, AT&T Community Specialist

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