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sinisasasic's profile

New Member


1 Message

Sunday, June 26th, 2022 3:32 PM

Issues with how to access a second hand bought AT&T tied-to iPhone

I bought a used iPhone and then discovered it’s still tied to an AT&T account, however, we don’t have the account there so I can’t access any live agent as it requires me to sign in. What should we do to unlock it? I live in Norway.

Accepted Solution

Official Solution

Former Employee


32.9K Messages

1 year ago

Only the original owner can remove it from their account until that happens the phone will remain locked. AT&T won’t share the owners account info with you. Get a refund. 

ACE - Sage


111.2K Messages

1 year ago

This 👆

Contact the seller and get them to fix it, or get a refund

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