Is AT+T the Grinch in disguise? You took money from our account without our permission!
ATT mistakenly took $1000 from our bank account through auto pay 4 days ago + now they say they are only able to provide us a credit to our ATT account not return the money they had no right to take! This was money my husband and I needed to buy Christmas presents for our children and family, not pay for future phone bills!
We have been loyal ATT customers since it was Bell Atlantic. Please help! This seems illegal! Do I need to call the Better Business Bureau, the police [Edited to comply with Guidelines]
Name: Aurora R
[edited for privacy – please do not post personal information]
Thank you for reading and replying!!!