Troubleshoot your device issues

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2 Messages

Thu, Oct 21, 2021 7:28 PM

IPhones rings once and then goes to voicemail

I wanted to help others out that are having this issue as I had the problem for a year.  If you have Call Protect app delete off of phone.  Then call ATT and ask them to block the user data for this app.  You need to speak to someone that has been with ATT for awhile as otherwise they won't know to do this.  Then back up your phone's data and go into Settings, General, Transfer or Reset Iphone (ios 15), Reset, Reset all Settings.  You will lose your Wallpaper, passwords for wifi, etc so make sure you backup your phone!  

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