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iChip16

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42 Messages

Fri, Oct 27, 2017 7:29 PM

iPhone X Ordered! Let the countdown begin!

Give your order specs, estimated delivery date, and where you ordered from. Let's keep each other updated on our order progress.

SPECS: iPhone X, 256GB, Silver (GSM) AT&T
DELIVERS: 03 Nov, 2017 by Standard Shipping
ORDERED: Directly through the Apple website

iphone-x-silver-space-gray.jpg

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Responses

jayroc

Mentor

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51 Messages

3 years ago

@ODoyleRulz,  My first and only iPhone was the 6s Plus and I just went to the store to purchase that directly from Apple and paid in full. There were no indicators stating I would not get my phone November 3rd and a shipping range of November 2-10 with not tracking number is reason enough to pause. The vague information around shipping of a $1100 phone would cause most people to check in on a status.  Usually when you purchase something and shipping date is unknown, you're at least given a tracking number. This type of process is just foreign to me lol and I was just hoping for a bit of clarity.

 

I tried *6737# and it states "Order# placed on 10/27/2017 is in progress".   Smiley Indifferent 

GizDon

Mentor

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19 Messages

3 years ago

FWIW, I tried the *6737# method and got a text notification that the the phone is "currently on back order".  The ATT My Status webpage still says "Preparing to ship", with a Delivery by date if 11/3.

 

Not sure what this means, but I've read that the "currently on back order" status is actually a prelude to the order getting ready to ship--so might not be a bad thing.  Does any have any experience with this? 

Teacher

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11 Messages

3 years ago

Mine shows up now as preparing to ship on the website and backorder through the text method. I think we're on the right track. 

FiveOhFour

Scholar

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99 Messages

3 years ago

Hi, I had the same issue. Ordered 2 phones, first one I got two emails almost immediately about, the 2nd order I only got 1 email, the 2nd came 12 hours later & said delivery Dec.4-18th, even though the status page still said the 3rd. I chatted with a rep on Sunday night & he said that orders placed before 8am would arrive on the 3rd, and the system just needed to be updated. That seemed crazy and I was skeptical, but I got an email yesterday saying my date had been moved up ~45 days to launch day.

3B744F0B-49ED-4896-A8C3-41EC802E565A.jpegEmail from 10/30

 

708B349D-F0CF-48F4-8718-3B9F3AB77313.jpegChat log from 10/29

 

Mentor

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9 Messages

3 years ago

Still showing "In Progress" with a Nov 3rd date.  Backorder message via *6737#.  WAH WAH

FiveOhFour

Scholar

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99 Messages

3 years ago

Wait wait you ordered from att or Apple? I thought ATT was shipping fedex? No? 

iChip16

Mentor

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42 Messages

3 years ago

@GizDon, historically it goes to "Back ordered" just before you get your ship notification. Totally a good sign based on previous years.

iChip16

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42 Messages

3 years ago

I ordered directly through Apple. My X's case came via FedEx today, my tracking info for my phone is via UPS.

FiveOhFour

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99 Messages

3 years ago

Ah yes ok thanks, yea Apple doesn’t seem to use Fedex lately for iPhones, for me locally Fedex means I get my package first thing in the morning UPS just last week delivered a package to me at 945pm. Hoping ATT is shipping fedex but haven’t seen anyone that’s got tracking info yet. 

 

Also, for those who ordered from Apple & have a Nov 3rd date but no tracking info yet, you can go to UPS website and click tracking, then”track by reference” & put your order number in (sometimes order number minus last two digits) as the reference number & you can track your package before you even get a tracking number. 

Mentor

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45 Messages

3 years ago

I would assume if you're using "track by reference" using your order number you forego the dash? i.e. my order number is 22-437xxxx

 

*EDIT* never mind, I just noticed you said that works if you ordered from APPLE - my pre-order was directly through AT&T. 

FiveOhFour

Scholar

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99 Messages

3 years ago

This can work for ATT too potentially but I’m not sure if they’re using fedex or UPS and I’ve had no luck with either yet trying the entire order number, my cellphone number, which is reference number you can use for Apple on UPS. 

FiveOhFour

Scholar

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99 Messages

3 years ago

Although it does make a little sense because att tracking starts from here in the US Apple’s starts from China 

FiveOhFour

Scholar

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99 Messages

3 years ago

Anyone anyone who missed my edited post where I added these images should check their email, if you got it please share what time exactly you placed your order on ATT website & what the ship date was before changing, or share a photo. I may start a thread for this actually  D0E7C7B7-EEBB-4039-B907-AB4AA179E441.jpeg

 

GizDon

Mentor

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19 Messages

3 years ago

@FiveOhFour Whoa, that's great for you (and whoever else is lucky enough to get theirs 11/3). 

 

This might be an indicator that for those who ordered from ATT, the shipping information won't come until 11/2 for delivery the next day?

FiveOhFour

Scholar

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99 Messages

3 years ago

Thanks. Can I ask what exact time you placed your order from ATT out of curiosity? Yes it does appear there’s a chance they’re sending them overnight not 2 day as they said. I guess there’s a chance that’s to eliminate risk of items being delivered next day even though they sent it 2day 

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