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Guru

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402 Messages

Saturday, March 12th, 2011 2:37 PM

iPhone Update error code 3014

I just download the new update and everything was going fine until the end of the install and got the message of a failed installation with error code 3014. Phone seems to be working fine but how do I get the installation to work? I don't want to brick my phone! Any suggestions?

 

Many thanks!

Accepted Solution

Official Solution

Professor

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2.4K Messages

13 years ago

Disable your anit-virus and firewall software, run the update, then re-enable.

Guru

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402 Messages

13 years ago

That's odd because I've never had to disable it for the other ios updates. I did have to download the newest version of iTunes first and I didn't think to reboot my computer. I have now rebooted and will disable Norton and try again.

 

Thanks!

Guru

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402 Messages

13 years ago

I reconnected the phone and the update was successful. It had already downloaded the software so all it did was install. Thanks!!
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