
Contributor
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1 Message
Iphone, how much for insurance replacement?
I dropped my iPhone 5c in the toliet it has water damage to the screen and the camera. I have insurance that I pay on the phone. I was just wondering how much it would be to get a new iphone?
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi @Valeriejenice
I’m sorry to hear of the accidental damage! I’d be happy to help! An insurance claim for an iPhone 5c would indeed carry a $199 deductible, however, depending on how long you have had the mobile insurance feature claim-free, you may qualify for a discounted deductible.
At 6 months since the last claim or insurance start date your deductible lowers by approx. 25%.
At 12 months since the last claim or insurance start date your deductible lowers by approx. 50%.
To file an insurance claim, head to Asurion’s claim site!
I hope this helps!
Charise
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MR_SMiT
ACE - Professor
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1.8K Messages
9 years ago
Apologize. For Assurion you pay $199 deductable, and the replacement phone maybe a "refurbished" phone. Apple Care+ is the same deductable if I'm not mistaken, do not know if refurbished phone
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GeekBoy
Master
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4.1K Messages
9 years ago
It all depends upon your insurance. Most of the insurance sold through AT&T has a $199 deductible on the insurance, so if that's what you have, expect to pay about $200. I haven't had the insurance through AT&T for years, so I don't know exactly what the current terms are though.
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Dillon123
Tutor
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5 Messages
8 years ago
Notice to all:
Att will such every penny out of you and tell you athat your are insured. Next, you get charged 200 dolloas and recieve somelese broken phone.
[Edited to comply with Guidelines]
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