
Tutor
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7 Messages
IPHONE - can no longer get emails, fails with username or pwd incorrect
My wife's Iphone can no longer get emails. Just quit working. it states, Cannot get Mail, the user name or password for "imap.mail.att.net" is incorrect. But it is correct, and I can login just fine on a PC. I tried deleting the email account off the phone and readding it, but now have same failure and cannot even readd the account to the Iphone.
cnc295
Tutor
•
7 Messages
5 years ago
Update. I was able to successfully setup the email and it worked on a tablet. Tried the IPHONE again, and this time it worked.
Stopped updating emails again and giving password failure around 4:00am. Then around 5:00pm while out at the mall, she said it started working again and is still working. Her Iphone (6s) is the only device having this issue. The tablet, PC's, other phones are all fine. It acts
as if the iPhone is sending the wrong password, but later works with the same password. Very confusing and frustrating. So far it is still working since it started updating emails again about 4 hours ago. At one point the error did change stating the imap.att.net was not responding, then later went back to stating the password was incorrect.
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