For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
asubhan's profile

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2 Messages

Sunday, September 23rd, 2018 1:57 AM

iPhone active on another account

I bought an iPhone online. it works perfect with my AT&T prepaid account. I tried unlocking as AT&T costumer and non-costumer. i get the same response. 

"Looks like the device you want to unlock is active on another AT&T account. The owner has to remove it from their account first. Did we get that wrong? If you're the owner, call 800.331.0500 or 611 from your mobile phone to confirm."
 
Anyway i can get in contact with AT&T team that works on unlocks. 
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