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Fri, Nov 30, 2018 4:26 PM

iPhone 7-plus won’t save voicemail greeting!

Apple iPhone 7plus, IOS 12.1 - I cant save a voicemail greeting! Never had this problem before. A window pops up with this info:

          The operation couldn’t be completed.  

           (com.apple.mobilephone error 1035)

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ATTHelp

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120.5K Messages

2 years ago

Hello @Lrudyd.

Thanks for the post.

We suggest turning Wi-Fi off, and use Mobile Data only, to manage your voicemail. For additional support check out Device Support > Set Up Voicemail, or sign in to AT&T Troubleshoot & Resolve (TS&R) for a customized solution.

Try to record your message using mobile data only, then Device Support, or TS&R and post back with your success.

Kenneth, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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I tried this. then rebooting. at one point it saved it then the next day kicked back to the default. now I can’t get back the custom greeting . The save button doesn’t appear.