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SunnyCharlotte's profile



1 Message

Tue, Dec 11, 2018 1:05 AM

iPhone 7plus others can’t hear me.

Since May 2018.  Every one I talk to says my phone cuts in and out.  Had diagnostics run by apple store (claims no problem) they changed some settings, but this problem getting worse.

Accepted Solution

Official Solution


Community Support


203.5K Messages

4 years ago

Hi @SunnyCharlotte


Thank you for reaching out to us today. You can try using the Troubleshoot and Resolve tool. If that doesn't work for you, since you've already worked with Applecare and they weren't able to resolve the issue, you may need to consider filing an insurance claim.


Darais, AT&T Community Specialist

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