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Tutor

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10 Messages

Thu, Oct 13, 2016 5:45 PM

iPhone 7 plus shipping dates

I ordered an iPhone 7 plus rose gold 32 gb on 9/22 and it still shows in progress. Anyone who ordered 32 gb models around same time and have any updates? My shipping estimates are 10/20-10/27

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Official Solution

Community Support

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15.2K Messages

3 years ago

Hello Community,

 

Although the iPhone 7 launch event is behind us, we still receive a lot of views on this thread and subsequent calls into our centers.  For anyone that has questions about their order for any of our products, you can find all the info you need at our Order Status website.

 

All you will need to do is login and you'll have all of your information at your fingertips.  Or, if you have general questions about the process and guideliness, you can view our Order Tracking FAQ site as well.

 

If you are having an issue with your order, you can also always send us a Private Message for more assistance.

 

Thanks

 

Tim, AT&T Community Specialist

AT&T Customer Care

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ATTHelp

Administrator

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114K Messages

3 years ago

Hello @sospls

 

Congratulations on the new iPhone 7 Plus order! I am super excited for this phone as well! I totally understand wanting to get it as soon as possible! 

 

The order will typically show in progress until it has been shipped out. The estimated shipping dates are based on the time that you ordered the device, and where you are at on the list. That is just an estimated date, so hopefully it will ship out sooner! 

 

You will receive an email with tracking information as soon as we have it available. Check out our support article Check wireless order status for more information! 

 

Let us know if you have any other questions, and have fun with your new phone! Have an awesome day! 

 

Bradilynn, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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