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avinash_28's profile

Contributor

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2 Messages

Wed, Sep 28, 2016 11:31 PM

iPhone 7 Plus order cancelled

My highly awaited iPhone 7 plus order is cancelled by AT&T after 1 day of accepting order.
I had placed order on 9th Sept and supposed to receive order on 16th Sept.
I need this phone before 6th Oct as I am travelling to UK for 1 month after that.
Now if I place new order in store, I will get phone in November.
 
This happened all due to AT&T canceled my order after 1 day. I am very disappointed with this.
It will be big favor from AT&T if you can reprocess my cancelled order for earliest delivery or let me know any other option to get my phone delivery before 7th Oct.
 
Online Order Number: [edited for privacy – please do not post personal information]
lizdance40

ACE - Sage

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89.1K Messages

5 y ago

This is a customer populated forum, not ATT.

 

There are any number of reasons for a canceled order.  If you didn't accept the terms and conditions email sent to you.  If they couldn't verify your ID.  If your billing and shipping address didn't match.  

 

 

jt212s

Professor

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1.1K Messages

5 y ago

You could also check the Apple website. Apple Retail Stores are starting to get more and more stalk of every phone.

 

My local Apple Store actually had a lot of 7 and 7 Plus models in stock yesterday surprisingly.

 

If your local store has the model you want in stock, you can actually choose to buy it online and pick it up in store the same day or the next day.

Contributor

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2 Messages

5 y ago

But this be checked before taking order, not 2 days after taking order. I
could have placed order directly with apple. I lost my position in iphone 7
queue due to this.
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