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Sun, Feb 17, 2019 5:19 PM

Iphone 7 failed calls

Recently i’ve been getting failed calls, I’ll be in the middle of a conversation and the call will drop. The error shows as Call Failed. I’ve rebooted the phone. Just trying to see how to stop this from happening. 


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Brand User

Community Support


136.7K Messages

2 years ago

Hi @tirgis1,


Thanks for reaching out! Allow us to assist you. If you are having issues with calls, we can suggest two things for you. The first would be to reset your network settings. This will erase current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings. So be sure to save important info before doing so.


The next would be to use our Troubleshoot & Resolve tool, for additional support. Choose the brand and make of your device to begin. Select Phone calls under Service/network issues to begin. Follow the steps, and let us know if these options help!


Collin, AT&T Community Specialist

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