Skip to main content
AT&T Community Forums
Announcements
Learn how to Get the iPhone 12 Now!
ATTMobilityCare

Community Support

 • 

15.2K Messages

Wed, Sep 7, 2016 8:56 PM

Closed

iPhone 7 and iPhone 7 Plus Launch

iPhone7Forum.png

 

Hello Community and Apple Fans!

 

AT&T is thrilled to offer iPhone 7 and iPhone 7 Plus, the best iPhones ever, beginning Friday, Sept. 16.

 

Visit att.com/iPhone to pre-order!!

 

If you'd like to discuss the launch and what you're excited for, please join us in our iPhone launch discussion thread as well.

 

Also see the Accepted Solution below for more details and helpful links.

 

Tim, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

1 Attachment

Responses

ATTDmitriyCM

Community Manager

 • 

9.5K Messages

4 years ago

Hi @marqgraham

 

Just log into your account on att.com/wireless. You'll be able to check your upgrade status and place the Pre-Order there.

 

Thanks,

Dmitriy

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

4 years ago

what if I'm not due for a upgrade could I still trade in my phone to get the 7plus if so how I do that

Contributor

 • 

1 Message

4 years ago

I noticed that the iphone 7 has a two year contract pricing thats the same as the no contract pricing. Why is that? I would rather go to apple get an unlocked iphone for the same price instead of buying it from AT&T.

Contributor

 • 

1 Message

4 years ago

    I thought the iPhone 7 were going to come in a lighter blue? What happened? I'm tired of the same colors

ATTDmitriyCM

Community Manager

 • 

9.5K Messages

4 years ago

Hi @Jhoxha91

 

I believe you're talking about the Next plan for 24 months. Buying a new phone on AT&T Next allows you to split the price of the phone into 24 equal payments with no interest and $0 due up front. There are no 2 year subsidized upgrades anymore.

 

Thanks,

Dmitriy

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

4 years ago

I'm trying to preorder and upgrade to my iphone 7 plus with the option to pay my last installment but preorder does not give me that option, it only allows me the option to pay in full.  When I go to the check upgrade and select the option to upgrade, the website is in maintenance!!! 

Contributor

 • 

1 Message

4 years ago

I just keep getting error telling me maintenance from 1-3am, and to check back later. Have been gettin. It for the last hour

Contributor

 • 

2 Messages

4 years ago

yup same here. I can't ugprade to a pre-order iphone 7 from the "check upgrade eligibility" page because its in maintenance!!

Teacher

 • 

9 Messages

4 years ago

I just pre ordered two iPhone 7 plus for me and my husband. They both said estimated shipping sept 23rd on the cart but I figure that's what they always do and then the orders start shipping before but after placing the order mine (rose gold) says delivery date 16th but his (black) says estimated shipping sept 23-30th. Why is that? The 30th really? Might as well just waited and go to the stores and made the lines or whatever
Anonymous

New Member

 • 

25.7K Messages

4 years ago

You need to take that issue up with Apple...

 

Apple iPhone feedback

linbidan

Explorer

 • 

31 Messages

4 years ago

Dose ATT have the iphone 7P of jet black? Cuz I only see the black option in color options, not sure if it's the jet black one. Anyone help me?

akoxeno

Scholar

 • 

146 Messages

4 years ago

I saw various options including jet black early this morning. The difference was the jet black would not be shipped until late October.

Contributor

 • 

1 Message

4 years ago

Today I pre-order iphone7 but billing address errors
Gary L

ACE - Expert

 • 

15.8K Messages

4 years ago


@MilkFromACow wrote:

I was wondering why ATT chat was so helpful in letting me try and keep my unlimited plan. I guess I understand why now 🙂

 


It's probably because people go BONKERS when they lose their unlimited plan...

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

4 Messages

4 years ago

This has been nothing but bad service all over.

Get started...

Ask a new question