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ATTMobilityCare

Community Support

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15.2K Messages

Wed, Sep 7, 2016 8:56 PM

Closed

iPhone 7 and iPhone 7 Plus Launch

Hello Community and Apple Fans!

AT&T is thrilled to offer iPhone 7 and iPhone 7 Plus, the best iPhones ever, beginning Friday, Sept. 16.

Visit att.com/iPhone to pre-order!!

If you'd like to discuss the launch and what you're excited for, please join us in our iPhone launch discussion thread as well.

Also see the Accepted Solution below for more details and helpful links.

Tim, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

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Responses

AnnS6141

Contributor

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1 Message

4 years ago

When will IPhone 7 plus be available?

David606

Employee

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3.5K Messages

4 years ago

Preorders start Friday the 9th and then it's available on the 16th. I would recommend preorder if you want it on that date. Very slim chance you can walk into a store and get one on release day. It'll be a week or two more than likely before preorders are filled.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

ATTMobilityCare

Community Support

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15.2K Messages

4 years ago

You can also see more information by visiting Apple's site for the official press release.

Launch Details:

Customers will be able to order iPhone 7 and iPhone 7 Plus beginning Friday, September 9, with availability beginning Friday, September 16, in Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland, Taiwan, UAE, the UK, US Virgin Islands and the US.

iPhone 7 and iPhone 7 Plus will be available in Andorra, Bahrain, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Greenland, Guernsey, Hungary, Iceland, Isle of Man, Jersey, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Maldives, Malta, Monaco, Poland, Qatar, Romania, Russia, Saudi Arabia, Slovakia and Slovenia beginning Friday, September 23. iPhone 7 and iPhone 7 Plus will also be available to customers in India beginning Friday, October 7.

Tim, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Gary L

ACE - Expert

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15.8K Messages

4 years ago

I'm really hot for that new camera in the 7 plus...

Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.

The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

MilkFromACow

Tutor

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5 Messages

4 years ago

I have a grandfathered Unlimited Data plan from ATT and I am also eligible for "upgrade". Is there a way for me to keep my existing plan? It doesn't seem like it.

Gary L

ACE - Expert

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15.8K Messages

4 years ago

@MilkFromACow wrote:

I have a grandfathered Unlimited Data plan from ATT and I am also eligible for "upgrade". Is there a way for me to keep my existing plan? It doesn't seem like it.

You can, but you're paying a lot to do that, you're keeping a plan that includes a phone "subsidy" and not getting any benefit. So you're paying a hidden $20 a month and not getting anything for it.

Are you really using "unlimited" amounts of data, I gave up unlimited and I'm saving money now...

Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.

The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.

GLIMMERMAN76

ACE - Expert

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21.1K Messages

4 years ago

Its funny listening to the kids here on campus throw a fit there is no headphone jack.

Gary L

ACE - Expert

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15.8K Messages

4 years ago

@GLIMMERMAN76 Apple could have done so many things to help cut down on these issues.

They could have been including lightning earpods the last few years anyways, after getting use to it, many people might not have even cared when the jack disappeared.

Previously sold a cool car (or home stereo) wireless adaptor to work with the phones.

(Did they avoid saying bluetooth, or was that my imagination?)

They could have weened a lot of people away already...

At a minimum:

Had Lightning/Audio Y-adaptors available already so you could use it on your Aux port in the car or home stereo and be able to power/charge your iPhone at the same time.

Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.

The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.

hat1380

Contributor

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2 Messages

4 years ago

What fees do you have to pay for the preorder?

Gary L

ACE - Expert

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15.8K Messages

4 years ago

@hat1380 Fees?

Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.

The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.

brittnokc

Tutor

•

4 Messages

4 years ago

If you are eligible for an upgrade, what kind of discount do you get on the iphone 7 plus?

Gary L

ACE - Expert

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15.8K Messages

4 years ago

@brittnokc wrote:

If you are eligible for an upgrade, what kind of discount do you get on the iphone 7 plus?

$0 discount.

These days, upgrades only let you stop making payments on your old phone.

If your old phone is an iPhone you'd do better paying it off and selling it to Gazelle.com or eBay, you'll likely get more than those last 6-8 payments.

Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.

The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.

brittnokc

Tutor

•

4 Messages

4 years ago

I thought the phones were cheaper if you were eligible for an upgrade 😞

We are grandfathered in on the unlimited plan.

Thanks for the info! We always pay for ours upfront, no monthly payments. So i guess the 'upgrade' now means nothing to us.

lizdance40

ACE - Sage

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82.3K Messages

4 years ago

You are referring to contract subsidy sales, which are not offered by any carrier anymore.

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Gary L

ACE - Expert

•

15.8K Messages

4 years ago

@brittnokc wrote:

I thought the phones were cheaper if you were eligible for an upgrade 😞

We are grandfathered in on the unlimited plan.

Thanks for the info! We always pay for ours upfront, no monthly payments. So i guess the 'upgrade' now means nothing to us.

Nope, no subsidized phones on those plans any more, that means you're "secretly" paying an extra $17.50 a line (approx.) to keep those unlimited plans (since that isn't going towards new phones any more). $35+$17.50= $52.50 a line.

Plus, you're paying for minutes and texting. If you're not using more than 15GB a month per line, you should really check into the Mobile Share plans... Even if you use more, it might still be cheaper for you...

Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.

The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.

AT&T Community Forums

ATTMobilityCare

iPhone 7 and iPhone 7 Plus Launch

Responses

AnnS6141

David606

ATTMobilityCare

Gary L

MilkFromACow

Gary L

GLIMMERMAN76

Gary L

hat1380

Gary L

brittnokc

Gary L

brittnokc

lizdance40

Gary L

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