Employee
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240 Messages
Fri, Sep 9, 2016 6:07 PM
iPhone 7 and iOS 10: Let's Chat About It
Hello Community!
As you all have heard by now, the iPhone 7 is coming . As a lifelong iPhone user, I always look forward to these launches. As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there. I wanted to start this thread to be able to get the community together and make this the best iPhone launch ever!
For those that are curious, my name is Tim and I have been with AT&T for 17 years now. You might know me from such handles as @ATTMobilityCare and @ATTTimCS. I actually started when I was 19, and still see myself as 19, not 36 . I am an avid gamer, and love technology. My other big passions are movies and my daughters. I have turned them both into gamers at this point lol. We have iPhones and iPads throughout the house so these OS updates and device launches are pretty exciting around our house.
What are you most excited for? Have you already preordered? I will try and be a pretty active participant in the discussion and answer questions and concerns when I can. With that said, I also want this to be a great place where other fans can talk and share their thoughts!
See below for some of the most helpful links and let’s get started.
Thanks so much,
Tim, AT&T Community Specialist
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iphone 7 plus
apple
iphone 7
7
ipad
ios
iphone
10
ios 10
Responses
CSMZ714
Teacher
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14 Messages
4 years ago
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CSMZ714
Teacher
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14 Messages
4 years ago
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fidophone
Teacher
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18 Messages
4 years ago
Yesterday I was assured by two ATT Customer Service agents that ATT is launching the 7 Plus 1 week later than Apple or any other carrier, and that that no one that ordered from ATT has been shipped any configuration of the Plus to this point. Shipping wouldn't start at all to anyone until the 7 Plus launch date of 9/23.
Seems weird that ATT wouldn't follow Apples lead and just launch both versions the same day.
Seems like a missed opportunity to compete with other carriers, no? Any reasoning you can share with us?
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ATTDmitriyCM
Community Manager
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9.6K Messages
4 years ago
Hi @fidophone
I'm not sure why the rep said that, maybe they were referring to black or jet black phones and their shipping times, but many users that pre-ordered silver, gold and rose gold iPhone 7 Plus devices, received them on September 16.
AT&T has launched all models at the same time as Apple, but shipping times depend of popularity and availability from the manufacturer.
Thank you,
Dmitriy
Rethink Possible
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sable323
Contributor
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1 Message
4 years ago
It seems like since the update to ios 10, I am only able to send imessages while at work. Nothing else has changed and I was able to send texts (green) before. Once I leave work, everything is fine and they will sned. I have tried a ton of different fixes, but nothing seems to work. Does anyone else have this issue?
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CSMZ714
Teacher
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14 Messages
4 years ago
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buckfever8268
Teacher
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9 Messages
4 years ago
@gphipps,
Not sure if you figured it out, but if not. go to settings>general>accessibility>home button>turn on "rest finger to open".
That should take car of your frustration.
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gphipps
Scholar
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334 Messages
4 years ago
Buckfever,
No, I had not firgured that out. Thanks!!
I figured it was probably a setting buried somewhere. Didn't think to look in accessibility.
Gary
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Auburndiamond7
Teacher
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12 Messages
4 years ago
I ordered the iPhone 7 128gb Matte Black on sept 19 online with an estimated ship date between sept 26-oct 3. On Tuesday if I did a new order the ship dates were sept 21-23! And since Tuesday it changes by one day meaning today is ship dates of sept 23 into next week. Should I cancel my order since if I ordered today and if the ship dates are accurate I'd be getting my quicker with a new order?
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Portsm
Tutor
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5 Messages
4 years ago
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CSMZ714
Teacher
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14 Messages
4 years ago
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Julie888
Contributor
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1 Message
4 years ago
Hi Tim,
I recieved my iphone 7 2 weeks ago and have had terrible cellular service. I had an iphone 5 with AT&T and had no issues. Now I have little to no cellular service whenever I'm in a building - at home, at work, in stores. Should I bring the phone into the Apple store where I purchased it or is this a known issue? My husband also upgraded and is having similar issues. Please advise!
Thank you,
Julie
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Sunspot32
Contributor
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1 Message
4 years ago
How does the Wi-Fi calling work
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ljgrayllll
Contributor
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1 Message
4 years ago
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ATTTimCS
Employee
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240 Messages
4 years ago
Hi @Sunspot32,
Take a look at our Wi-Fi calling thread. In addition to seeing all the devices that currently support it, you can also find links on how Wi-Fi calling works, and and FAQ!
Thanks
Tim, AT&T Community Specialist
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