Employee
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383 Messages
iPhone 7 and iOS 10: Let's Chat About It
Hello Community!
As you all have heard by now, the iPhone 7 is coming . As a lifelong iPhone user, I always look forward to these launches. As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there. I wanted to start this thread to be able to get the community together and make this the best iPhone launch ever!
For those that are curious, my name is Tim and I have been with AT&T for 17 years now. You might know me from such handles as @ATTMobilityCare and @ATTTimCS. I actually started when I was 19, and still see myself as 19, not 36 . I am an avid gamer, and love technology. My other big passions are movies and my daughters. I have turned them both into gamers at this point lol. We have iPhones and iPads throughout the house so these OS updates and device launches are pretty exciting around our house.
What are you most excited for? Have you already preordered? I will try and be a pretty active participant in the discussion and answer questions and concerns when I can. With that said, I also want this to be a great place where other fans can talk and share their thoughts!
See below for some of the most helpful links and let’s get started.
Thanks so much,
Tim, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
InquisitveVee
Tutor
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8 Messages
7 years ago
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Dukebbfan04
Contributor
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3 Messages
7 years ago
Ok, I have the iphone 6 plus and i updated to the new IOS 10. I can get messages from non iphone users, but I can't send messages to them. I have rebooted my phone, did a reset. Turned off and back on Imessages, Send SMS and MMS.
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Dukebbfan04
Contributor
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3 Messages
7 years ago
Oh, and yes I can receive and make phone calls.
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Safetyobc
Contributor
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1 Message
7 years ago
@ATTTimCS
I am eligible for an upgrade. I have the iPhone 6 Plus. I am an existing customer. I saw the offer of the $650 credit if you upgrade to the iPhone 7 and trade in your existing phone. I intend on trading in my 6 Plus and getting the 7 Plus on ATT Next. I am currently not on a Next plan for this phone.
My question is, if I choose this upgrade and get the $650 credit, can I apply that credit to my new ATT Next payment (the new iPhone 7) and have it reduce my monthly payment on the new Next plan?
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meamedia
Contributor
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2 Messages
7 years ago
I'm having the same problem as well.
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jt212s
Professor
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1.1K Messages
7 years ago
@Dukebbfan04, I know you said you did a reset, but what kind of reset did you do? Did you reset network settings?
If not, try that. Go to Settings->General->Reset->Reset Network Settings and follow the prompts. This willl lose any stored wifi passwords.
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meamedia
Contributor
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2 Messages
7 years ago
I updated to iOS 10.0.1 yesterday and text messages to non-iPhone users worked fine. Woke up today and they are not working.
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parkercomputing
Contributor
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2 Messages
7 years ago
I have an iPhone SE with iOS 10. What is the status on AT&T's support/implementation of voicemail transcription via iOS 10 Phone app?
https://forums.developer.apple.com/thread/48560
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Dukebbfan04
Contributor
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3 Messages
7 years ago
So, I had powered my phone down and then I also held the power and home button down till the apple came up on the screen. On my lunch I called AT&T and they remotely reset my network. I am now able to send messages. I don't know if that is the same as the reset instructions above, but I am good now!
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ATTTimCS
Employee
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383 Messages
7 years ago
Hi @rileyb2,
It sounds like that might be the case
. I would check back regularly as shipping dates can change. Congrats!
Tim, AT&T Community Specialist
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