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stevensh1's profile

Scholar

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153 Messages

Saturday, September 12th, 2015 7:29 AM

Closed

iPhone 6s Plus Shipping dates

Why is iPhone 6s Plus shipinng dates are Oct 16 - Oct 23 ? While on the Apple.com it shows delivers 25th... I already ordered from premier site, since I had no choice as I dont have ATT Next and do not wish to move to it. But why is the ship dates are so far out for the 6s Plus via ATT ?

I really hope it changes, but I have a bad feeling about this.....

Tutor

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11 Messages

9 years ago

Yes exactly like I said earlier I have spoken to several agents throughout the day and they all have confirmed the same thing and by going through a few forums customers have had this same issue in the past and they have received their devices on lunch day or even before so I have faith that this is the case this year I cannot wait to get my device soon!

Teacher

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20 Messages

9 years ago

I actually tried to find the article again before I posted that. Here's a
similar article on PCMag -
http://www.pcmag.com/article2/0,2817,2491013,00.asp. It's not clear in
this article whether the iPhone sold for an AT&T activation in the Apple
Store is the same or different than the one sold in an AT&T store, but I'm
pretty sure that's what the other article I read said. You can see the
different model numbers here, though. It's not a bad thing, I guess, to
get this model, as it looks like it will support a faster LTE connection.
I'm more curious as to whether that might be causing the delay.

Scholar

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153 Messages

9 years ago


@JoeN00 wrote:
I actually tried to find the article again before I posted that. Here's a
similar article on PCMag -
http://www.pcmag.com/article2/0,2817,2491013,00.asp. It's not clear in
this article whether the iPhone sold for an AT&T activation in the Apple
Store is the same or different than the one sold in an AT&T store, but I'm
pretty sure that's what the other article I read said. You can see the
different model numbers here, though. It's not a bad thing, I guess, to
get this model, as it looks like it will support a faster LTE connection.
I'm more curious as to whether that might be causing the delay.


Got you. Based on my understanding and from looking at here. http://www.apple.com/iphone/LTE/ both APPLE and AT&T will be selling same model for the AT&T network. Which in our case would be  iPhone 6s Plus Model A1634.

 

But then again who knows, I have very much doubt that Apple will sell diffrent model then AT&T

Teacher

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20 Messages

9 years ago

I agree. It sounded odd when I first read it. The only reason it made sense when I read it was that it would allow Apple and all of the third party stores to carry one model that would be compatible on all of the various networks.

Scholar

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153 Messages

9 years ago

I can see my next 2 weeks spent on checking order status dates.....

 

Order number: XXXXXXXXXXXXXXX
Order date: 09/12/2015 at 3:03:54 AM EDT
 
Order status: 
In progress
We're preparing your order, and we'll let you know once it's ready.
Your order is being prepared for shipping. If you placed order within the past 24 hours, some information may not be available yet.
Estimated ship dates:
October 16, 2015 - October 23, 2015

Contributor

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2 Messages

9 years ago

I'm beyond annoyed as well. I honestly didn't notice the delivery dates until my husband pointed it out and I immediately started to panic and call AT&T Customer Service. I had stayed home last night and waited until midnight with ATT & Apple's sites both up on different browsers to see which one would be faster. I noticed that AT&T actually let me pre-order prior to 12am which was weird but I went with it! My order was = Order date: 09/12/2015 at 2:47:05 AM EDT (I'm in California).

 

So when I finally was able to get through to someone live (which btw, I ABSOLUTELY LOATHE AT&T's automated machine system) she was completely useless. I explained to her my situation and she thought it was strange too. She said that AT&T expects to start shipping on 9/25 so I wouldn't be receiving it on the 25th. I told her that makes no sense. Why would I ever order w/ AT&T knowing that had I ordered w/ Apple, I would have received confirmation that my expected delivery date was 9/25 NOT 10/16 - 10/23. She tried to tell me all companies were doing this. I told her, that's absolutely not true. Being that this is my first time ordering through AT&T's site and it being such an absolute nightmare I would totally recommend to everyone to avoid buying through them and go somewhere else.

 

I also tried to go to Apple and reserve a phone using a different line on my account at at 3:20pm PST, their estimated delivery dates have moved to Oct 6th. So by now, I've just surrendered and hope to God that my phone will be received on it's actual release date.

 

Scholar

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153 Messages

9 years ago


@cwinlags wrote:

I'm beyond annoyed as well. I honestly didn't notice the delivery dates until my husband pointed it out and I immediately started to panic and call AT&T Customer Service. I had stayed home last night and waited until midnight with ATT & Apple's sites both up on different browsers to see which one would be faster. I noticed that AT&T actually let me pre-order prior to 12am which was weird but I went with it! My order was = Order date: 09/12/2015 at 2:47:05 AM EDT (I'm in California).

 

So when I finally was able to get through to someone live (which btw, I ABSOLUTELY LOATHE AT&T's automated machine system) she was completely useless. I explained to her my situation and she thought it was strange too. She said that AT&T expects to start shipping on 9/25 so I wouldn't be receiving it on the 25th. I told her that makes no sense. Why would I ever order w/ AT&T knowing that had I ordered w/ Apple, I would have received confirmation that my expected delivery date was 9/25 NOT 10/16 - 10/23. She tried to tell me all companies were doing this. I told her, that's absolutely not true. Being that this is my first time ordering through AT&T's site and it being such an absolute nightmare I would totally recommend to everyone to avoid buying through them and go somewhere else.

 

I also tried to go to Apple and reserve a phone using a different line on my account at at 3:20pm PST, their estimated delivery dates have moved to Oct 6th. So by now, I've just surrendered and hope to God that my phone will be received on it's actual release date.

 

Biggest problem for me, is that on Apple.com I did not see options for just using the 2 year contarct upgrade and not moving to next.... It might of been there when you follow the screens all the way thru, but like others said the ATT site came up for me first, I find it very strange that people were able to order prior to 3am EST, since I was refreshing the site since around 2:45am on 2 diffrent browsers and it didnt go live till 2:59am EST...

 

In anycase, it doesnt look like AT&T sold out the fist batch, but simple there inventory is not there, or (and this is a real long shot and hope) that this was a glitch and phones will ship on the 24th and get here by the 25th(I`m loosing hope and AT&T is not providing any feedback at all) Might be time to write to new media outlets to get some answers.... 

Teacher

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21 Messages

9 years ago

Order number: XXXXXXXXXXXXXXX
Order date: 09/12/2015 at 3:34:53 AM EDT
Order status:
In progress
We're preparing your order, and we'll let you know once it's ready.
Your order is being prepared for shipping. If you placed order within the past 24 hours, some information may not be available yet.
Estimated ship dates:
October 16, 2015 - October 23, 2015

I, like most everyone here, am very annoyed with the ship dates!!

Update: so it's been over 24 hours since the initial order at this point (as the system notes, not all information will be available yet) - and I still have the above listed ship dates. Come on AT&T, it's not like your a tiny little mom and pop shop and can't get this right. I have ordered numerous iPhones from Apple's site and they ALWAYS come on launch day, as they list initially. HOWEVER, tried you because a friend ordered one from you once and received it the day BEFORE launch day - and this is what we all get now? You should be taking them out of your store stock and sending them to us since we ordered (and obviously already paid for them) so early as loyal customers.

Tutor

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4 Messages

9 years ago

First, removing others selling the phone from other retailers for 2 years contract. 

 

Now shipping the item in a ship so that it reaches next month 10/16 - 10/23. People are so much .... 😞 with this kind of shipping method by this ..... automated generated shipping dates.

Professor

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1.7K Messages

9 years ago


@elronino wrote:

I've been ordering through ATT for years. Never missed a release day delivery either, but I also have never seen delivery dates that far out on initial order statuses either.


Preorder delivery dates for 6 Plus were even later last year.

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