Contributor
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2 Messages
iPhone 6 visual voice mail is MIA
I just upgraded from the iPhone 6 16gb to the 64gb and transfered by SIM card. My voicemail didn't work for 3-4 days (recording said it was full) and then it started working in the "old fashioned" non-visual mode. I have tried resetting the network settings and changing the VM password all to no avail. Ideas?
Responses
lizdance40
ACE - Sage
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83.4K Messages
6 y ago
(Does iphone require an app for visual voicemail like Android phones?)
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Anonymous
New Member
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25.7K Messages
6 y ago
Call AT&T for help with this issue...
For help, call 800.331.0500 (GoPhone customers call 800.901.9878) or 611 from your AT&T wireless phone.
http://www.att.com/esupport/article.jsp?sid=52656
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arwalk
Contributor
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3 Messages
6 y ago
I have the same problem. I've talked to tech support at AT&T three times with no success. They even transferred me to IT...still no visual voicemail. 😞
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RMHuber1980
Contributor
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1 Message
6 y ago
1) LTE
2) LTE VVM
You need to have the accounts setup to run LTE VVM. (Visual VoiceMail) call customer service.
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arwalk
Contributor
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3 Messages
6 y ago
Thanks,
Ann
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bhastings
Contributor
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2 Messages
6 y ago
I went into an AT&T store and they fixed it in about 10 seconds. They account default is not visual voicemail and they just needed to toggle it to "on" on thier end.
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arwalk
Contributor
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3 Messages
6 y ago
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