Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Contributor

 • 

2 Messages

Fri, Aug 11, 2017 4:24 PM

iPhone 6 on Activation Lock?

My girlfriend ordered and brought me my iPhone 6 as a present. Everything on it works fine. Only problem I'm having is activating it. The phone is At&t locked as listed but still doesn't work. I am thinking the phone is on Activation lock (the previous owner didn't finish paying the phone). Is there a possible way where I can fix this activation lock issue or will I have to buy a new phone in total?

Responses

Accepted Solution

Official Solution

lizdance40

ACE - Sage

 • 

72.4K Messages

3 years ago

Carrier lock and activation lock are not the same thing.  If you can erase and set up with your iTunes, it is not activation locked (iTunes or iCloud).  

If it won't work with another SIM card it's carrier locked.  If the previous owner didn't pay it off, it can be used on ATT, Cricket or H2O.  

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

2 Messages

3 years ago

Thank you very much. And I did think it was the same. Least now I know. I'll be going to the store to try and activate the phone.
AT&T TV – All Your Entertainment In One Spot.  Learn more…