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caroline6's profile

Voyager

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3 Messages

Sun, Nov 9, 2014 4:54 PM

iPhone 6 64GB Silver --- Shipping date vs. actual date

So I just ordered my iPhone after calling to every At&t store in my area for a new iPhone. I understand there is demand, but you would think they would have more of a hand on it with it being a couple months since the crazy ordering spree. Anyway, I seriously needed a new phone seeing as my iPhone at the moment restarts randomly, the power button does not work, and it will print lines of code across the screen. So after the wild goose chase, I decided to order my phone from At&t, after reading some of the forums I'm beginning to worry. It says that it should ship 11/18-11/28. Are these days accurate or will it take longer? I'm just worried my phone won't last until then, and during the week of Thanksgiving I am home from college which means I won't be at my apartment to pick it up so I am hoping it comes sooner rather than later. Anyone have insight? 

Explorer

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35 Messages

7 y ago

I ordered a Silver 64gb 6+ on 9/22 with ship dates of 10-30/11-10.  Online has said Preparing to Ship since day 1 and when I call in it says backordered. SO pretty much nothing has changed for me....I'm patiently waiting, and my phone died & I have had to buy 2 used phones in the time since I've ordered mine. 

Gwenne

Teacher

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30 Messages

7 y ago

I ordered my 6 + on 9/23, with ship dates of 10/30 - 11/10.......still showing 'preparing to ship'.......so they obviously are running late.......

 

Actmom23

Mentor

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41 Messages

7 y ago

You should expect a longer wait window. However, you might try calling CS and explain your problem ( sounding desperate might help) and see if they can escalate your order. The whole thing has been a confusing mess. I ordered on the 27th of Sept. And my window of shipment ends on the 14th..
Good luck, hope ATT can do something for you.
Oh, if you are on FB go to the ATT page and post your question, see if a moderator will answer..sometimes they do.

Explorer

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35 Messages

7 y ago

@Actmom23 I wrote on there as well & they responded to every reply but mine Smiley Frustrated

GeekBoy

Master

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4.1K Messages

7 y ago

In the Apple quarterly statement around 21 October, Tim Cook (Apple CEO) stated that the demand for the iPhone 6 Plus was much higher than they anticipated, and he didn't foresee supply being able to meet or pass demand before the end of Q4, which means that Apple doesn't expect to be able to keep up with orders until after the end of the year.  This does not bode well for customers who have ordered iPhones, especially if they didn't order them early...

Mentor

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49 Messages

7 y ago

I ordered my 6+ 64gb silver in store on 09/30.  I have a premier account.  My shipping window is 11/07-11/10...no movement yet.  I have seen people order after me that have gotten their phones while people who ordered before me still haven't.  Same exact phone.  Orders get cancelled so watch out for that.  You can call 1-877-782-8870 to check your status.  Once it says preparing to ship instead of back order, you can expect money to be pulled from your card in the next day or so and then get shipping notification.  Your best bet is to keep an eye on local stores and if they have your phone put a hold on it and call to cancel your order and insist they immediately reinstate your upgrade.  idevicechecker.com and istocknow.com both give you info about local inventory.

 

Good luck!

allgoodk

Mentor

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67 Messages

7 y ago

I ordered my iphone 6+ 64gb in Silver on 9/22 in store. My shipping window was from 10/30 until today. I checked my bank account at 11 and there was a pending charge for the phone taxes. The status on the 877# also went from backordered to processing so hopefully I will get an email soon with the shipping information. Good golly it's been a long wait.

Tutor

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8 Messages

7 y ago

I ordered Silver plus 64gb on October 7th. They gave me a ship date of November 14 to November 25th. I'm still waiting for it.

allgoodk

Mentor

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67 Messages

7 y ago

Finally shipped- they were cutting it close by making it within my shipping window!! It was just scanned in at UPS 30 min ago- I'm currently waiting to see when it will ACTUALLY be delivered!

 

Explorer

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35 Messages

7 y ago

I am so jealous!  Mine just got put on backorder with shipment pending!!! GRRRRR!!!

Actmom23

Mentor

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41 Messages

7 y ago

Great news! My window ends on the 14, I bought on the 27 of Sept....
allgoodk

Mentor

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67 Messages

7 y ago

@chihuahua_mama At 9:30 this morning- mine was put on backordered status on all info sites/numbers. Then at 11 am I saw the charges on my account and my status changed to "order is in process". So maybe you will be seeing that change in the next hour. Fingers crossed for you!

Gwenne

Teacher

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30 Messages

7 y ago

My daughter's iphone 5 was acting up - she went into the AT&T store, they waived her upgrade eligibility issues, and she walked out with a 6.  she loves it!

Contributor

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1 Message

7 y ago

Smiley Frustrated The shipping window dates are not reliable. I ordered 9/22 with 11/10 being the latest my Iphone 6+ 64 GB Space Gray would ship. I checked the site daily and today it now says Backorder. I totally regret not ordering through Apple. This will never happen again.

Teacher

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19 Messages

7 y ago

I ordered 09/21 with a ship date of 10/31-11/07. No phone as yet. My account HAS been debited and was done so immediately after the order. I am beyond angry and upset at this point due to the lack of CS or communication regarding. I use my phone for work; it too is on its last legs. I waited for this phone before upgrading; very disappointed. Believe most of the people I know KNOW how upsetting this has been. Don't give an estimated ship date and take my money and lock me in on a purchase if you can't deliver.

 

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