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Wed, Sep 28, 2016 3:31 AM

iphone 5c from AT&T to Verizon

I am trying to convert an iphone 5c that was used on an AT&T account to be able to work on Verizon. The iphone 5c was replaced by another iphone on the AT&T account.  I received an unlock code from AT&T and did that.  I received an email from AT&T saying congratulations your request was approved. When I inserted the SIM card from Verizon I don't have any service.  Any suggestions?


Accepted Solution

Official Solution


ACE - Expert


19.6K Messages

4 years ago

Won't work anyway the 5c on att didn't have CDMA so you won't get voice or text.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



3.5K Messages

4 years ago

Needs carrier settings updated more than likely. I would restore the phone with iTunes.

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1.1K Messages

4 years ago

As @GLIMMERMAN76 said, the 5c GSM version doesn't have the correct radio inside of it to support Verizon.


Only the AT&T iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE support CDMA networks.


The AT&T 5s and below and the AT&T 7 and 7 Plus do not support CDMA networks.


You can view more details about which iPhone models support which networks at If your model number isn't listed, you may have to contact Apple to confirm which networks your phone supports.


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