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steeler2345

Teacher

 • 

23 Messages

Wed, Jun 23, 2010 2:18 PM

iphone 4 pre order still "in progress"!!!!

my 32gb black iphone 4 STILL says in progress!!! anybody else have this problem??? am i gonna gt my phone tommorow or not??

Responses

Tutor

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6 Messages

10 years ago

7/10 Order: During the night I got an email confirming 2nd day air UPS shipping. Never saw the phone actually go off of BO.  I hate how it seems arbitrary as to which carrier they use.  I notice one person above ordered theirs on the 11th and got shipment via Fedex (which ships overnight) - why did I receive 2nd day air? Won't receive my phone until Monday now. Day 16: even though I was quoted 10 to 14 days as they guy stated on the previous page.

Teacher

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25 Messages

10 years ago


@meetzejt wrote:

7/10 Order: During the night I got an email confirming 2nd day air UPS shipping. Never saw the phone actually go off of BO.  I hate how it seems arbitrary as to which carrier they use.  I notice one person above ordered theirs on the 11th and got shipment via Fedex (which ships overnight) - why did I receive 2nd day air? Won't receive my phone until Monday now. Day 16: even though I was quoted 10 to 14 days as they guy stated on the previous page.


at least you now have a set date when it will arrive. im still waiting on mine and no telling when it will be shipped. *sigh*

Tutor

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5 Messages

10 years ago

So happy...so hopeful for all others waiting... 

 

Date Ordered: 07/10/10
 

1

Tessco IPH4 ACCESSORY

ShippedPop up

07/22/10

1

1

0

FEDX

2

Tessco IPH4 ACCESSORY

ShippedPop up

07/22/10

1

1

0

FEDX

3

Various SIM

ShippedPop up

07/22/10

1

1

0

FEDX

 

4

FREIGHT

ShippedPop up

07/22/10

1

1

0

FEDX

 

5

Apple IPH 4 16GB BLK PHONE

ShippedPop up

07/22/10

1

1

0

FEDX

 

jeanoooo

Teacher

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20 Messages

10 years ago

I have a feeling i wont come off back order until next Tuesday... I ordered 7/13 at 10am at an AT&T store im from connecticut by the way

peteypk

Teacher

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15 Messages

10 years ago



So, let me fill you in on my order timeline (debacle)...

I know that ATT/Apple are still within their delivery window, but it's just ridiculously frustrating to have placed an order only to have it screwed up, cancelled, re-ordered, and add more time to the process. *sigh*

  • July 5 ... I placed order with AT&T on the phone for 2 16GB iPhone 4's with 2 new lines of service. (first time iPhone buyer, new -- actually, coming back -- to ATT after 11 yrs w/ Sprint.)
  • July 7 ... I received and accept the Terms & Conditions agreement... but because of order entry error my order could not be processed.
  • After I make some twitter-gripes I get pinged by AT&T's social media team offering to help.
  • With a couple of exchanges and phone calls, I was assured that my order would be fine -- my order can proceed even with the error/wrong information not needing to be fixed -- and should expect it in 7-14 days.
  • July 12 ... I checked my order status online only to find that there is no record of my order.
  • I called to find out what was up... I explained my story to the AT&T CSR and he took it upon himself to FIX the error/wrong info. Little did I know that this action would cancel my previous order and place a new one, in spite of being assured that my previous order would remain in tact.
  • July 13 ... my credit card was charged for my order.
  • July 15 ... my order status is available online... it says "processing" and is "backordered."
  • July 19 ... an AT&T social media rep voluntarily calls me to connect me to an order rep... she tells me that I should have been told 7-14 BUSINESS days (which I have no recollection being told that, nor reading that in any documentation), and given that my order was placed on July 12 (and NOT July 5), I "should expect delivery by July 29"! (CSR's words)
  • July 19 ... went to physical ATT Store to place an order for 32GB iPhone4 -- intending to return 1 of the 16GB and pay the difference. At this point I am running an "experiment" to see which order will arrive first.
  • July 20 / 9am ... the online order status check shows NO RECORD of my previously existing order -- where'd it go?!!?!?
  • July 20 / 3:30p ... ahhhh... must have been a server glitch b/c I can see my order again.
  • UPDATE: July 22 ... no change for my 2x16GB order... no change on my 32GB order. 

 

Tutor

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6 Messages

10 years ago

Big Dic Cheney - when did you order?

Teacher

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25 Messages

10 years ago


@meetzejt wrote:

Big Dic Cheney - when did you order?


i ordered mine actually pretty recently 7/16, but its just discouraging to see some many people before me have to wait so long 😞 haha  makes me lose hope

Contributor

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1 Message

10 years ago

Yeah, you got screwed! I ordered mine on the 10th and it shipped today via FedEx. I should receive it tomorrow before 3pm.

peteypk

Teacher

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15 Messages

10 years ago

 


@peteypk wrote:

 

  • UPDATE: July 22 ... no change for my 2x16GB order... no change on my 32GB order. 

w00t! well, at least partially... looks like my second order (placed at ATT Store) just came off backordered status as of about noon-ish 7/22... no ship info yet!

 

Tutor

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8 Messages

10 years ago

Went off BO for two Iphone 16g at somewhere around 2 or 3am and recieve the shipping email at 8am..so it looks like I got stuck with 2nd day air UPS which means I'll get the phone maybe monday? Is this right?

Tutor

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6 Messages

10 years ago

 


@Mr_iPhone wrote:

Yeah, you got screwed! I ordered mine on the 10th and it shipped today via FedEx. I should receive it tomorrow before 3pm.


Story of my life!

 

jeanoooo

Teacher

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20 Messages

10 years ago

I have a feeling that next tuesday we will get off back order clearly tuesdays is At&t/ Apples most productive days

Tutor

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10 Messages

10 years ago

alright im kind of confused here. I ordered my 16 gig on Monday the 19th. I still haven't received a confirmation email with any kind of number that I could use to see if my phone is backordered. Does the email with the order status get sent when the phone is shipped? Thanks for any help given.

Explorer

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14 Messages

10 years ago

My order status from the premier site says i ordered 7/12. but the ATT order status says i ordered 7/14. does anyone know which date will be used?

Tutor

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11 Messages

10 years ago

^probably the order status date of 7/14

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