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jkaspr2014's profile

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Mon, May 2, 2022 7:29 PM

iPhone 13 Calls Going Straight to Voicemail

My iPhone 13 Pro will only accept calls from my "most commonly used" contacts (aka those contacts I normally call or receive calls from on a regular basis. ALL other calls get sent straight to voicemail. This effects both contacts and unknown numbers. Airplane mode is NOT active and I have never activated my Do Not Disturb function. 

Any ideas on why this could be happening?


Community Support


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Allow us to share some helpful recommendations to help strengthen your calling feature, jkaspr2014


Reset your network settings to refresh your connection to the network. Resetting the network restores the default settings on the device. Be aware, Bluetooth pairing and Wi-Fi settings are deleted and will need to be re-added. You will not lose data like pictures, videos, or text.

  • iPhone: Settings>General>Reset>Reset network settings
  • Android: Settings>General Management>Reset>Reset network settings

You can visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. From there you will select your device then navigate back to that section and click Connection>Phone Calls. Then follow the prompts and you'll come across very helpful personalized solutions. 


Learn about other ways your wireless service can be affected here in the Forums.  


Come back and let us know if these tips helped.  


Jonye, AT&T Community Specialist   

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