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Mon, Apr 19, 2021 4:09 AM

IPhone 12 Prop Max

My IPhone 12 Prop Max keeps making a random sound when I'm not using it. The sound is an alert style noise and happens when locked, unlocked, whenever. I've gone into sounds as well as notifications to check if there were any apps that didn't provide banners or badges but had sounds turned on and I can't locate it or figure this out. Please help!



ACE - Sage


84.1K Messages

20 d ago

There is no way the community is going to be help you with some things that you can’t even identify looking at the phone. Take the phone to an Apple store, baby they can help you figure out which alert you are hearing.

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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Brand User

Community Support


154.5K Messages

19 d ago

Thank you for reaching out to us @dylanvonwetzel  !


Receiving unwanted errors on your device can be frustrating. Allow for us further look into your current situation.



Before we continue, we need a little bit of information from you to be of further assistance:


  • Have you recently updated your iPhone 12 Pro Max? When did the occurrence first happen?
  • For the device error that you are receiving, have you tried clearing any background apps stores on it? Have you tried running the device through a Soft Reset?
  • Was there any actions you made to the device that may have lead to this error sound? Have you ran your device through our Troubleshoot & Resolve Tool?


Feel free to reach back out for further assistance.



Ty, AT&T Community Specialist

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