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New Member

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3 Messages

Sun, Oct 18, 2020 12:52 PM

iPhone 12 pro

Hello, 

I recently ordered an iPhone 12 pro from apple and signed up for the $800 credit for trade-in from at@t (tradeinoffer20).  Because the promotion credits my account monthly instead of all at once, will I loose my credits in the future if I want to pay the phone off early and upgrade again before 30 months from now?

Best, 

george 

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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59.7K Messages

2年前

Yes. The credits stop when the installment plan for the iPhone 12 stops. To get all credits you must complete the full 30 months of the installment plan.

dwill05

ACE - Master

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6.9K Messages

2年前

How does the trade in work when ordering the phone from Apple?  I’ve looked at the buying process in the Apple app and it says you select No Trade in (to Apple), and then you have to go to the AT&T trade in page after you checkout.  My question is, if you buy through Apple, how does AT&T know that you’re buying a iPhone 12 and getting the special deal instead of just doing a normal trade?  In other words, how do they tie your purchase through Apple to their deal?

sandblaster

ACE - Expert

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59.7K Messages

2年前

@dwill05 You must finance the purchase via a Next plan. By choosing ATT as the carrier and financing on Next, that ties the purchase to ATT’s deal. If you are wanting to buy the sim free unlocked version from Apple and still get the ATT deal, that’s not possible. You must select ATT as the carrier and finance on Next, which means you get a locked phone.

(edited)

dwill05

ACE - Master

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6.9K Messages

2年前

@sandblaster   So, you’re saying that AT&T knows it automatically if you buy the phone through Apple?  I was already aware that you had to select the AT&T Next plan as well as the phone being locked, and other limitations.  My only outstanding concern was the trade in being applied correctly.  Thanks.

New Member

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3 Messages

2年前

Sandblaster 

If after a year or so I continue the payments like above may I replace the iPhone 12 with an updated phone and continue the payments and credits thru the 30 months?  I am looking to maximize my credits and not be stuck in the new phone for the entire 30 month. 

sandblaster

ACE - Expert

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59.7K Messages

2年前

@george450 You can use any phone you want. As long as the installment plan stays in effect, so do the credits.

New Member

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3 Messages

2年前

Ok  Thank you !!!

GLIMMERMAN76

ACE - Expert

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23.4K Messages

2年前

Apple is tied into ATT's customer database to sell phones just like BestBuy or any Authorized reseller is.  They can see your upgrade eligibility and ATT know exactly when you get that phone from APPLE.

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