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dante613's profile

Contributor

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1 Message

Thu, Nov 28, 2019 4:04 AM

iPhone 11 Pro Walmart deal - The information you've entered doesn't match AT&T records error

Hello,

I am trying to buy iPhone 11 Pro from Walmart as an upgrade deal. 
Link: https://www.walmart.com/ip/AT-T-Apple-iPhone-11-Pro-64GB-Space-Gray-Upgrade-Only/669072615?variantFieldId=cell_phone_service_provider

 

I have an unlimited plan. 

When I enter my at&t information for upgrade, following error appears

 

The information you've entered doesn't match AT&T records error. Please try again. 

 

Kindly help me resolve this issue

 

Thank you 

 

ATTHelp

Community Support

 • 

203.9K Messages

3 years ago

Hi @dante613,

 

Thanks for reaching out! Allow us to assist.

 

We recommend reaching out to Walmart support for this matter. Or, you can visit our website, and see what offers have regarding the iPhone 11. Please let us know if you have any further questions or concerns!

 

Collin, AT&T Community Specialist

Contributor

 • 

1 Message

3 years ago

What's the contact info for Walmart support?

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