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Ipadneedsunlocksos's profile

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12 Messages

Saturday, February 3rd, 2024 12:52 AM

iPad Pro 5th Gen Carrier Visibility Provision

Same issue as here: https://forums.att.com/conversations/apple/ipad-pro-esim-carrier-visibility-unlock-request/62dc4c92b2b2e606ecc21535

Need to have 2 esim iPads unlocked with this. 

Thanks

____

Hello!

After trying everything - Verizon Customer Support, Apple Customer Support, ATT Customer Support, I finally found someone online with a solution to my problem, so I will try to duplicate their results here :).

Please use the following thread for reference: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252

- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 2nd generation 11”. Right now the only option available is AT&T. Per the Verizon website, the eSim is listed as “locked” if I enter the IEIM

- This is not the same as device unlocking.  The iPad is already SIM unlocked, it is the eSIM that is showing AT&T as the only option.


- The device is paid off, it is not blacklisted, it is not reported lost/stolen, and all other requirements for unlocking have been met.

- On 7/27/19 user Sdunk1 inquired about the same question and ultimately had his issue resolved and you can see the thread here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/5df02ba6bad5f2f606e9ddb2

-IMEI and other device data available upon request in direct message :).

His last quoted response stated: "This was a success! I can confirm, after the customer service representative searched their database for “carrier visibility” and followed the instructions, creating a ticket with the “back office” the full list of carriers available on the Apple sim showed up almost immediately."

ACE - Master

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10.4K Messages

2 months ago

@Ipadneedsunlocksos AT&T no longer does customer service through forum DMs.  You’ll have to contact them yourself.

https://www.att.com/support/contact-us/

That 4 1/2 year old thread no longer has relevance.

New Member

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12 Messages

2 months ago

@dwill05 Of course they don't... 

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