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kabes's profile

2 Messages

Thursday, May 16th, 2024 11:58 AM

iPad eSIM Unlock/Uninformed AT&T call center agents

After an hour hold time the AT&T rep told me that my iPad was unlocked yet it still only says AT&T on the cellular activation page.  They knew nothing about “carrier visibility” and eventual after searching came back and told me that applies only to international situations.  Can someone help me unlocked this iPad for eSIM use?

ACE - Master

 • 

10.9K Messages

28 days ago

Unfortunately, you’ll likely have to keep trying until you get a rep that understands the issue.  The official AT&T response you’ll get on this forum is to contact them.

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