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mommacakes20's profile

1 Message

Wednesday, December 13th, 2023 9:01 AM

IOS17.2 Update destroyed my phone

I woke up to a message on my phone screen that my phone had automatically updated while I was asleep. It was at this moment I noticed that my phone was no longer charging and the touch screen nor the face ID work. I switched charging cords to see if that was the issue and still no charge. I did the 'volume up, volume down, hold the action button' restart multiple times and still no usage on the touch screen or faceID or charge. I ran a device check on ATT service and they said my device was fine. MY brand new iPhone 15 is basically useless because of the update apple put on my phone.

Accepted Solution

Official Solution

ACE - Master

 • 

10.7K Messages

5 months ago

Contact Apple.  It was their update that messed up your phone.  AT&T didn’t have anything to do with it, and can’t do anything for you now.

ACE - Sage

 • 

117.7K Messages

5 months ago

Apple does all warranty directly 

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