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Related help: Troubleshoot wireless call issues
Thu, Aug 11, 2022 10:53 PM
Hey there @James day, we'd be glad to help you with your reception inquiry.
First if you haven't already, lets check for any known outages in your area. Feel free to go online and enter your full address under the wireless section if you're inquiring about a wireless hotspot or phone. For all other services, you'll need to enter your zip code under the AT&T internet section.
Also, we'd like for you to take a moment and utilize our AT&T Wi-Fi Calling feature. With an eligible plan, device and Wi-Fi connecting you have access to this feature at any given time. This feature allows you to be connected to our network without using cellular data.
Let us know if you're still experiencing poor connection in your area!
Ashley, AT&T Community Specialist
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