This has nothing to do with your AT&T account. This is an Apple issue.
You can only make one Apple ID with your valid email address. If you have already made an Apple id for yourself, please use that ID with your new phone.
Past purchases with an Apple ID are forever tied to that Apple ID. Updates and downloads have to be made with the same Apple ID and password.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Responses
lizdance40
ACE - Sage
•
83.6K Messages
6 y ago
You can only make one Apple ID with your valid email address. If you have already made an Apple id for yourself, please use that ID with your new phone.
Past purchases with an Apple ID are forever tied to that Apple ID. Updates and downloads have to be made with the same Apple ID and password.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0