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Fri, Mar 5, 2021 4:21 AM

I purchased an iPhone at an offline store, but the carrier lock is hanging.

I purchased an American version of the iPhone at an offline store, but the at&t sim is turned off and I request to unlock it from us.
Please understand that I use a translator because I am Korean.

I know it's not going to be written here, but I don't know the other way.
If you have anything you need, we will be waiting for your mail.

IMEI: (Edited as per community guidelines)

[email scrubbed]





5.2K Messages

2 m ago

No one from AT&T is going to email or otherwise contact you to get the phone unlocked.  You have to use the online unlocking portal.

It’s also recommended to remove the IMEI number since it’s of no value to anyone here and can be misused.




662 Messages

2 m ago

Hello @jungho,


Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines your personal details will be scrubbed. Have a great day!

AT&T Moderator

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