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J

New Member

 • 

1 Message

Fri, Mar 5, 2021 4:21 AM

I purchased an iPhone at an offline store, but the carrier lock is hanging.

I purchased an American version of the iPhone at an offline store, but the at&t sim is turned off and I request to unlock it from us.
Please understand that I use a translator because I am Korean.

I know it's not going to be written here, but I don't know the other way.
If you have anything you need, we will be waiting for your mail.

IMEI: (Edited as per community guidelines)

[email scrubbed]

Responses

dwill05

Master

 • 

5.2K Messages

2 m ago

No one from AT&T is going to email or otherwise contact you to get the phone unlocked.  You have to use the online unlocking portal.

https://www.att.com/deviceunlock/

It’s also recommended to remove the IMEI number since it’s of no value to anyone here and can be misused.

Varalakshmi

Moderator

 • 

662 Messages

2 m ago

Hello @jungho,

 

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

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