For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
N

New Member

 • 

1 Message

Saturday, February 29th, 2020 4:25 AM

I can't unlock my phone :(

Because of certain AT&T guidelines, we aren't able to unlock this device.

AT&T guidelines won't allow us to unlock this device.

What wrong with my phone

Please help me :(

ACE - Sage

 • 

117.2K Messages

4 years ago

That response is not very informative is it. I would say that you have not met whatever qualifications are required to unlock your phone

https://www.att.com/support/article/wireless/KM1262649/
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.