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Contributor

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2 Messages

Tue, Aug 7, 2018 4:33 PM

I can't get voice mail to work on my iphone.

I can't get voice mail to work on my iphone.  I tap the voicemail tab but when the screen comes up it just says call voicemail.  When I do I don't get a voice mail message from me (I don't remember setting one up), but is says to enter the phone number so I can be directed to the correct voicemail box.  when I enter my phone number, it's not recognized.  Help

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Brand User
ATTHelp

Administrator

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113.1K Messages

2 years ago

Hello @akasaka1, lets try to get your voicemail working! Check out this support article on setting up voicemail, it will walk you through how to get it set up. If that does not work we recommend walking through some troubleshooting steps in our Troubleshoot and Resolve tool. Thank you for reaching out to us.

 

Makaela, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

2 years ago

Called support and got it working. thanks
Brand User
ATTHelp

Administrator

 • 

113.1K Messages

2 years ago

Hello @akasaka1,

 

You're welcome. Please do not hesitate to contact us with any further questions or concerns that you may have. Here at AT&T, we've always got your back!

 

Sean, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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