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Contributor

 • 

3 Messages

Tue, Apr 9, 2019 9:33 PM

I bought an iPhone XR from Apple and how do I get service switched to it from my old iPhone?

So I bought a new iPhone XR off of Apple’s website (unlocked and sim-free) and I want to switch the data line from my iPhone 6 (that I bought from an AT&T store) to my new phone. What do I do? 

-Thanks-

Responses

Accepted Solution

Official Solution

lizdance40

ACE - Sage

 • 

72.4K Messages

a year ago

Swap your SIM card into the new phone

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

3 Messages

a year ago

I was told my iPhone 6 didn’t have a SIM card, but I thought that doesn’t sound right either. That’s not possible is it?

-Thanks-

dwill05

Master

 • 

3.7K Messages

a year ago

If it’s a phone bought from AT&T, it has a SIM card.

lizdance40

ACE - Sage

 • 

72.4K Messages

a year ago

Of course it has a SIM card. All LTE phones have a SIM card with all carriers.  A very few also have an eSim, like your new phone.

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

72.4K Messages

a year ago

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You phone should have a sim tool in the box to pop open the spot in the side of the iPhone 6 and your new phone.  Gently push into the hole and the sim drawer will pop out.

Your quick start guide should have this information too.

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

3 Messages

a year ago

So when I plug the SIM card into my new phone I’ll be able to text and call on it, or how will that part work?

lizdance40

ACE - Sage

 • 

72.4K Messages

a year ago

Follow the prompts to activate with iCloud and restore from your last back up.  And yes, your sim has your phone number on it, it will make calls.

 

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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