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ATTDmitriyCM's profile
Former Community Manager

Former Community Manager

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10.4K Messages

Tuesday, December 9th, 2014 9:08 PM

Closed

How to unlock an Iphone

How can I get my iPhone unlocked?

 

How long does this process take?

 

What are the requirements?

 

These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help!

 

Thank you,

Dmitriy

Rethink Possible


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Contributor

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2 Messages

5 years ago

I’ve submitted three unlock codes and still no email in my spam or regular email.

Teacher

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24 Messages

5 years ago

Its so sad. The saddest thing about this big big issue is that i have a buddy working in AT&T and he is telling me that AT&T are saying there are no issues 😞  this means no one is fixing this huge huge issue or making it look like they don't notice this. It seems to me that AT&T don't want anyone to unlock their fully eligible for unlock iPhones. We the people have the right to unlock our eligible for unlock iPhone, President signed the petition. AT&T please fix this issue...

Contributor

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2 Messages

5 years ago

Thank you

Community Support

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232.4K Messages

5 years ago

Hello @loveqiqi

Thank you for the post. We would like to take a closer look in private so we are sending a personal message (PM). Please reply to the PM from ATTCares located in your Forums inbox to get started. Thank you.

Kenneth, AT&T Community Specialist

Contributor

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1 Message

5 years ago

Unlock  

Contributor

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2 Messages

5 years ago

Hie, I've been trying to get my device network unlocked for the past two weeks and I've been confirming my request but after two days I keep getting this email.

"Looks like you didn't confirm your request.

The link we sent you was only good for 24 hours. Submit a new request when you're ready to try again."
What could be the problem?

 

Tutor

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4 Messages

5 years ago

I have been trying to unlock my old iPhone. I have submitted 3 unlocks and it keeps canceling saying i never clicked the confirmation link. This is very frustrating because i have and get the request unlock numbers. I have also called the support line and they said while they cant unlock it the rep told me that he could see my request " and it should go through at anytime" which after this last failure to unlock i know now to be a lie to just get me off the phone with him. This has been a frustrating experience and customer service has not been helpful at all. 

Basically i go thru the unlock. get the confirmation email. but then get an email 24 hours later saying i never clicked the link even though i get the request number and can check the portal and see that the unlock is in progress. 

What gives??????

@ATTCares 

Tutor

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4 Messages

5 years ago

same thing is happening to me!

Tutor

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4 Messages

5 years ago

same thing is happening to me did you ever get it resolved?

Contributor

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2 Messages

5 years ago

nope!

 

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