Contributor
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2 Messages
How to remove blacklist from my iPhone?
Okay I’ve called and website chat with the agents. And I bought my iPhone XS Max from ATT with me being the owner of it and the account. But, requests fails and they think I’m not the owner like ***** come on I even gave you guys my id and social as it is on my account. So I stopped paying for bills because of that and now they’ve canceled my account like greedy money collectors. Need help!?!
[word filter avoidance]
ATTHelp
Community Support
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221.5K Messages
4 years ago
Hello @Redi7690,
We'd be more than happy to take a closer look into your options. We'll be sending you a private message to request account information shortly.
Sean, AT&T Community Specialist
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sandblaster
ACE - Expert
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64.6K Messages
4 years ago
Good luck, you will need it. Not paying your bill was the wrong way to handle your issue. You only made it worse. I hope they can help you.
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formerlyknownas
ACE - Sage
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111.1K Messages
4 years ago
Wow. Instead of fixing the problem, you made it worse. You certainly had proof the phone was yours, which would have removed it from blacklist. But not paying is not going to get service active.
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