Announcements
You Could WIN A Year Of Wireless Service – Learn More!

Contributor

 • 

1 Message

Sat, Jul 14, 2018 11:09 PM

How to enable wifi calling on iOS phone

Since updating to 11.4.1 I noticed that WiFi calling is no longer working. Tried all the options I have found. Turned on airplane mode and that doesn’t kick it over to WiFi calling. Also rebooted phone which also did nothing. Wondering if anyone else having the same issue. 

Responses

Contributor

 • 

3 Messages

2 years ago

Same issues here too. Tired everything. Quit working yesterday and no one has any answers. 

Contributor

 • 

1 Message

2 years ago

I have the same issue...haven’t had WiFi calling since Friday night (8/10/18) on my phone nor my husband’s.  I’ve tried all the so called solutions with no luck.  I have no cell service at my house and rely on the Wi-Fi calling.  For the amount we pay AT&T each month you would expect them to have a reliable system.  I may be looking at other providers in the near future if this isn’t fixed quickly!

Contributor

 • 

2 Messages

2 years ago

Having the same problem. Have an Mcell but my iPhone 8plus won’t even pick that up. WiFi calling wa working and now it’s not. I’m sitting in an area where with the WiFi calling or the Mcell I have no service at all. Would love to find out if any of the other carriers are having the same problem. Might be a good time to tell ATT good bye!!

Contributor

 • 

2 Messages

2 years ago

Hello,

After restarting my modem twice last night and then I did it again a couple times this morning the 4th time was the charm and it started working again...FYI.

Contributor

 • 

1 Message

2 years ago

I'm having the exact same problem. At my work place there is no AT&T cell reception and even WiFi calling has stopped working since last week. I spend 9 hours a day in office and it is so frustrating to not be able to receive or make calls. 

I spoke to a AT&T customer rep about this issue and she was so rude and she didn't even mention that many customers are also facing this issue.

This is not the first time AT&T has let me down. It is high time now, I get rid off AT&T.

Contributor

 • 

1 Message

2 years ago

Having the same issue. I 100% rely on WiFi calling I have 0 service at my house. Hopefully they get this fixed ASAP! I’ve tried all the resets, turning phone off and on, modem off and on several times.. no luck!

Tutor

 • 

5 Messages

2 years ago

I too am having the same issue.  WIFI calling and WIFI texting outside of imessage is no longer working.  I too was told by ATT support that the issue has been trending since late last week and is now being addressed as a top priority by ATT.  For those of us living outside cellular it is imperative to have functioning and bullet proof WIFI calling.  Hope they get up and going within the next 24.  At least I know to stop trying to get my devices to work after ATT support evaluation and notification of the internal problem.

Contributor

 • 

3 Messages

2 years ago

I have reset mine 30+ times nothing! Grrr

Tutor

 • 

6 Messages

2 years ago

Mine started working again tonight...  interesting.

Contributor

 • 

2 Messages

2 years ago

Mine too!

Contributor

 • 

1 Message

2 years ago

Oh i wish mine would start working. The issue started for me on Friday the 10th of August. Since that day wifi calling has not worked on any wifi network.

Contributor

 • 

2 Messages

2 years ago

Ours started working tonight as well! But for how long...

Contributor

 • 

3 Messages

2 years ago

Mine started working today about 5pm cst

Contributor

 • 

2 Messages

2 years ago

Mine started working tonight also. 

Tutor

 • 

5 Messages

2 years ago

My iphone and ipad are still not working for WIFI calling or texting today AND I discovered yesterday that my husband's iphone is working fine even as we are connected to the same home network .  Very curious.  His iphone still displays the ATT WIFI banner with a WIFI symbol in the upper left hand side of his iphone and my displays No Service with the WIFI symbol.  We both have the same model iphone and updated iOS 11.4.1 connected to the same network.  Hope this issue is resolved soon by ATT - feeling vulnerable without a working phone as we live in a very rural environment.  Guess I could imessage someone to call 911 for me if needed.  Wake up call for me for sure.