Contributor
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2 Messages
How to Activate Service on a New Device
I had an iPhone 5S and a iPhone 4 before that). I just got thr iPhone 6, but for some reason, even thoguh I shut down my iPhone 5S fully before turning on and backing up from iCloud my new iPhone 6..... the new iPhone 6 is not 'registering" my phone number?
It just shows "No Service" in upper left corner.
Ideas?!?!
[Subject edited for better exposure]
dwill05
ACE - Master
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8.3K Messages
9 years ago
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pupupu
Contributor
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2 Messages
9 years ago
Finally, I called 800.331.0500 to activate the phone.
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GinoMan
Voyager
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1 Message
9 years ago
try activate onsite http://www.att.com/activations
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fawn428
Mentor
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64 Messages
9 years ago
That's the exact site where I activated online... my old iphone is still working and when I check the status online it just says "pending".... So I guess I'm still in queue... seems 5 -6 hours is way too long. I've activated many iphones on launch day, and never had to wait more than 30 minutes
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cousintim
Professor
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1.7K Messages
9 years ago
My activation took a few seconds. Rebooted the phone and it connected to LTE.
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mccuen
Teacher
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10 Messages
9 years ago
I had waited a while for my phone to activate and began to do some exploring. I came across this page on AT&T's site and activated the phone ina a matter of minutes.
https://www.wireless.att.com/activations/
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fawn428
Mentor
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64 Messages
9 years ago
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cduece
Contributor
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1 Message
9 years ago
i had to turn mine off then back on. it only took seconds online..... hope this helps
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plbirch
Contributor
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1 Message
9 years ago
Yes! Thank you. Been waiting 7 hours after using the website, still not activated. Called the number, followed the directions, turned phone off for 5 minutes, turned phone on, done. Thanks.
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scarlettcallas
Contributor
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2 Messages
9 years ago
I have a premier account and I received my new iphone yesterday. I immediately activated it and was told the system was slow, so I was not concerned when it hadn't been activated after a few hours. This morning when I woke up, I discovered my old phone was deactivated, so I was happy cause I thought it meant my new phone was working. Except it's not. There's a problem and I have to call ATT, except I can't, because Premier doesn't work on weekends. So I need to figure out how to get either of my phones to work, because I cannot spend the entire weekend incommunicated. Help!!!
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