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3 Messages

Fri, Feb 5, 2021 12:48 AM

How do I find the IMEI to an old Phone that was on an installment plan previously?

I have sent in error my trade in phone to a return facility in Texas. I supposed to do the trade in process using the website but have used the return label that came with my new phone.  Need to get my IMEI number in order to start the trade in process.

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Official Solution


ACE - Expert


58.8K Messages


Since you posted in the Apple forum, presume you have an iPhone. Look at your iCloud account. You can find the imei of your old phone provided you haven’t removed it from your iCloud account yet.


Community Support


195.8K Messages


Hi @edmus_71,


Please go ahead and try what @sandblaster has suggested.


Let us know if you found it on iCloud or need further assistance with looking it up in your account.


We are waiting to help.


Doyin, AT&T Community Specialist.

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