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abridwell4's profile

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2 Messages

Saturday, June 10th, 2023 7:10 AM

How do I block a specific number on secure family?

How do I block a phone number remotely for only child's phone on this app?

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Official Solution

Community Support


225.7K Messages

6 months ago

We know it's important to keep your kid safe @abridwell4, and we'd be happy to discuss this option with you.

At the time, the Secure Family app doesn't allow you to block specific numbers from calling or messaging your child's phone. We have a document showing what can be filtered, and while certain messaging apps can be blocked, it won't apply to specific contacts. 


However, we do have two alternatives we recommend you try in place of this. You can install our free ActiveArmor app onto your child's device, which include a block list you can add numbers to. In addtion to this, you can add the contact to the device's personal blocklist as well. 


Please let us know if you have any other questions regarding blocking contacts. 

Dylan, AT&T Community Specialist

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