AT&T related help: Get ProTech help
Saturday, September 9th, 2023 10:55 AM
3 months ago
Hello @Johnelrog, we're here to help get your hotspot connected.
Let's look at a few troubleshooting steps you can follow:
Potential reasons why your hotspot may not be working could be either exhausted data or the device you connecting to is not connected to the internet.
Learn more on how to troubleshoot and resolve on our website for a more personalized way to a resolution.
Thank you for reaching out to AT&T Community Forums. If you need further help, please feel free to reach out to us.
Andrew, AT&T Community Specialist
It’s finally working! Don’t know what you did, but it worked. Thanks!
Just to recap, there was a concern with your device hotspot We hope, we were able to assist you in getting this issue sorted.
Feel free to reach out to us for additional help.
Mike, AT&T Community Specialist.
We’ll, I spoke too soon. The hotspot worked for an hour that day and hasn’t worked since. What on earth to do now?
Let's work together to help you in getting connected to your hotspot @Johnelrog!
If you are having issues with your iPad hotspot, you can try the following:
Let us know if the above information helped.
Thank you for reaching out to AT&T Community Forums. If you need further help, please feel free to reach out to us. Antony, Community Specialist
Have done everything suggested over and over and over and over again. Signal good, plenty of data, but hotspot has been gone for a week except for an hour a couple of,days ago
Hi @Johnelrog, we're here to address your concern.
Let's meet in the Direct Messages to get started. (Look for the chat icon next to the bell icon in the upper right corner of the page) and, check for the notification.
Susan, AT&T Community Specialist
Well, I’m trying to log in but that’s not working either! I haven’t changed my email or password, so I have no idea what’s wrong now
TWO WEEKS AND STILL NO HOTSPOT
AND NO HELP FROM ATT
No tags available