Hot spot is not working
Net gear night hawk is plugged in 100 %charged and will start and watch tv . Within 45 minutes the box has no reception. No internet for my phone connection . When looking at the net gear the box will not turn on or if first screen then will not slid up to see other screen then blank . Very frustrating no tv phones do not work . In a rural area.
2 months ago
Hello there, @DebBrown65 we're here to help with your Netgear Nighthawk connection.
We understand the impact of not able to use your mobile hotspot feature. We need a little more information.
Also, if the router isn't turning on then you should unplug it for 10 seconds then plug it back in.That action is power cycle and it can help to reestablish connection to the network.
Let us know so that we can get your mobile hotspot connected.
Thank you for visiting AT&T Community Forums!
Rasheedat, AT&T Community Specialist