New Member
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2 Messages
Help with ordering a replacement phone
Hello I am currently deployed right now so I cannot call, but I’ve been having issues with my phone freezing and the screen turning black. My phone is currently turned off also since I’m deployed so I was wondering how I’d go about ordering a replacement since there isn’t a store here to get it looked at? Please let me know. Thank you!!
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Unfortunately, ATT won’t ship overseas. Do you not have a military exchange store available? Otherwise, you can try other sources, you don’t have to buy from ATT. Also, being deployed doesn’t necessarily prevent you from calling. If your phone is able to roam, you can call the international support number free from your mobile phone.
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