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1 Message

Tue, Sep 11, 2018 11:29 PM

Help PLS! Blacklist Removal

my grandmother had lost her phone (iPhone 😎 on a trip, so my aunt reported the lost phone to her at&t insurance and they sent her a new phone. My grandmother eventually found the phone before coming home, so my aunt stored the old phone to give to me as a gift, once i had the phone i tried putting my sim in it, turns out the phone is blacklisted is there any way to  unblacklist the phone so i could use it. 


Accepted Solution

Official Solution


ACE - Sage


75.2K Messages

2 years ago

It can’t be removed from blacklist.   When a phone is lost, stolen or broken and replaced under insurance, it belongs to Asurion.  

You can’t use it.


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