The new iPhone 15
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Monday, October 19th, 2020 6:58 PM

Free iPhone 12 Trade in Process

I just placed an order for the new iPhone 12. I went to the store and explained to the AT&T rep that I wanted to take advantage of the trade in promotion to get a free iPhone 12 by trading in my iPhone X. She proceeded by asking me my personal info since I'm a new AT&T customer. Everything went very well, I paid for the taxes and the order was submitted successfully. I got an email confirming the details about my order but I could not find anything about the Trade-in details. I just want to know if the trade-in promotion is a whole different transaction and thats why I could not see any details about it. Should I go ahead and cancel my order? or just wait and AT&T will take my iPhone X for the full $800 once the order is received and activated.

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