Fraudulent AT&T Sales department
We encountered a sales fraud with AT&T. AT&T online salesperson gave us a deal to port our five numbers from Verizon to AT&T and promised that we would get five new iPhone 15Pro with a trade-in of 3 iPhone 11, one iPhone SE, and 1 iPhone 7 Plus for no cost (This was informed to the salesperson at the beginning). She said it is a deal for only new customers. Hence, we qualify for it. After porting the numbers, AT&T says we will not get the free phone, but we must pay a hefty amount for the iPhone 15 Pro. This is an entirely unethical and fraudulent sales deal. I never expected such fraud from AT&T. We have the sales invoices from AT&T to prove that the agreement was for a free phone. The initial sales invoice also says we are getting a $ 1,000 credit for each line for the trade-in. Now, we are stuck with AT&T as we ported from Verizon to AT&T.