F.A.N. Pin

Hey there! 

We'd be more than happy to provide you some assistance with getting a ''FAN PIN''. 

• Do you recall when you started to create your myATT account? 
• What type of account do you have with us? Is it a business account, wireless, or a prepaid account? 

Feel free to fill us in with some details to better assist you.

In addition, you can refer to Learn about accounts and user IDs or you can visit the nearest AT&T store for more information.

Let us know if this information helps.

Thank you for visiting AT&T Community Forums!
Kelly, AT&T Community Specialist.

I just switched over to AT&T on Saturday. I have not received any email regarding a fan pin to create my account on the app. I’d appreciate any help provided. 

Hello! We hear you. Let's get the help you need.

We want to take deeper look into this situation, so please look out for a DM notification from us. 

Thank you for visiting AT&T Community Forums!

Kelly, AT&T Community Specialist.